Legal

Privacy & cookies

How we handle personal data when you use this website. This is general information — if you need formal legal advice, speak to a qualified professional.

Who we are

This website is operated by North Yorkshire Web Design (Thirsk, North Yorkshire, UK). You can contact us at info@northyorkshirewebdesign.co.uk or 07521 873 677.

What data we collect

Contact form: When you submit our form, your name, email, phone (if provided), and message are sent to us via our form provider so we can reply.
Website & hosting: Standard server and security logs (e.g. IP address, browser type, pages visited) may be processed by our hosting provider to deliver the site safely.
Chat widget: If you use the chat tool on this site, the chat provider may process messages and technical data needed to run the service.

Why we use it

We process data to respond to enquiries, operate and secure our website, and (where applicable) run communication tools you choose to use. We aim to collect only what we need for those purposes.

Cookies

Some features may store or read cookies or similar technologies on your device (for example, to remember chat sessions or for security). You can control cookies through your browser settings.

How long we keep data

We keep enquiry and related records only as long as needed to handle your request and for ordinary business, accounting, or legal requirements — then we delete or anonymise where appropriate.

Your rights

Under UK data protection law you may have rights including access, correction, erasure, restriction, and objection in certain circumstances. To exercise these rights, contact us using the details above.

Updates

We may update this page from time to time. The “last updated” note below reflects the latest version.

Last updated: March 2026.